What is the most important part of planning? I believe that with each day of work that I go through that being able to relate and communicate with the public is of the utmost importance. Misunderstandings can arise if a planners is not able to Cleary communicate with people. Beyond simple misunderstanding I believe that planners need to be able to deliver information that is sometime negative to landowners in a way that is understand, professional, and humanized. I all to often see planners who get into a regulatory frame of mind in every facet of there job. This mindset negatively effects communication.
The reason I am even talking about this is that these days most of my so called planning job is consumed in dealing with people. Worrying with making people happy or explaining the fall out when things are not in there favor. Some people are gracious while others are inherently difficult. It is usually easy to deliver good news , but a good planner is skilled at working with people when the news is not so good. I am talking about the citizen who has built with the set backs and must rectify the situation or the client who does get the wetlands impact permits they need.
1 comment:
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